Privacy Policy

Last updated: 27 August 2026

1. Introduction

LEVO Agency ("LEVO", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

LEVO Agency is a trading name of Jake Martin LTD, registered in the United Kingdom at 38 Valley Rise, Watford, England, WD25 7EZ.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, submit an application, book a call, communicate with us or use our services.

2. Information We Collect

We may collect and process the following types of personal data:

  • Your name

  • Email address

  • Telephone number, if provided

  • Company or brand name

  • Information about your Amazon business, including approximate revenue, advertising activity and business circumstances

  • Information you provide when completing forms or booking calls

  • Communications you have with us

  • IP address, browser type, device information and general location information

  • Information about how you interact with our website, advertisements and marketing materials

    We do not intentionally collect sensitive personal information unless it is necessary and you choose to provide it to us.

3. How We Collect Your Information

We may collect information when you:

  • Visit our website

  • Complete a Typeform or other application form

  • Schedule a call through Calendly or another scheduling provider

  • Contact us by email or another communication channel

  • Become a client of LEVO

  • Interact with our advertisements

  • Subscribe to marketing communications

  • We may also automatically collect certain technical and usage information through cookies, pixels and similar technologies.

4. How We Use Your Information

We may use your information to:

  • Determine whether our services are suitable for your business

  • Respond to enquiries

  • Schedule and conduct sales or consultation calls

  • Provide our services

  • Manage our relationship with clients and prospective clients

  • Improve our website, advertising and services

  • Measure the effectiveness of our marketing campaigns

  • Prevent fraud, abuse or security issues

  • Comply with legal and regulatory requirements

  • Send relevant marketing communications where permitted by law

We will only use your personal information where we have a lawful basis to do so.

Depending on the circumstances, this may include:

  • Your consent

  • Taking steps at your request before entering into a contract

  • Performing a contract with you

  • Our legitimate business interests, where those interests do not override your rights

  • Compliance with a legal obligation

5. Marketing

We may contact you about LEVO services where you have consented to receive marketing or where we are otherwise legally permitted to do so.

You can unsubscribe from marketing communications at any time by using the unsubscribe link contained within our emails or by contacting us at:

jake@levo.agency

Unsubscribing from marketing will not prevent us from sending necessary communications relating to an existing business relationship or service.

6. Cookies, Analytics and Advertising

Our website may use cookies, pixels and similar technologies to understand how visitors use the site and to measure advertising performance.

These technologies may be provided by third parties such as analytics platforms, advertising platforms, video-hosting providers and other website technology providers.

Depending on the technologies enabled on our website, this information may be used to:

  • Measure website traffic and engagement

  • Understand which advertisements generate visits or enquiries

  • Improve our website and marketing

  • Create or measure advertising audiences

  • Prevent fraud and improve security

    Where required by law, non-essential cookies will only be used after you have provided consent.

    You can control cookies through your browser settings and, where available, through our cookie consent controls.

7. Third-Party Service Providers

We use third-party providers to help operate our business.

These may include providers of:

  • Website hosting and development

  • Online forms

  • Appointment scheduling

  • Video hosting

  • Email and communications

  • Customer relationship management

  • Analytics

  • Advertising

  • Payment processing

  • Cloud storage and business software

For example, information submitted through our website may be processed using services such as Typeform and Calendly.

These providers may process personal information on our behalf and are only permitted to use it for the purposes for which it was provided, subject to their own legal obligations and privacy policies.

8. International Data Transfers

Some of the technology providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.

These safeguards may include recognised adequacy arrangements or approved contractual protections.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including for legal, accounting and business requirements.

The retention period may vary depending on the type of information and our relationship with you.

Prospective customer information may be retained where we have a legitimate business reason to maintain a record of previous enquiries or communications.

You can request deletion of your personal information at any time, subject to any legal obligations requiring us to retain it.

10. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request restriction of processing

  • Object to certain types of processing

  • Request transfer of your information in certain circumstances

  • Withdraw consent where processing is based on consent

  • Object to direct marketing at any time

To exercise any of these rights, contact: jake@levo.agency

We may need to verify your identity before completing a request.

12. Complaints

If you have concerns about how we process your personal information, please contact us first so that we can attempt to resolve the issue.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

More information is available at ico.org.uk.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties, and we recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal requirements.

The latest version will always be published on this page with the updated date shown above.

15. Contact Us

For questions about this Privacy Policy or how we handle your personal information, contact:

LEVO Agency

Email: jake@levo.agency

Legal entity: Jake Martin LTD

Registered address: 38 Valley Rise, Watford, England, WD25 7EZ

@2026 Levo Agency

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Privacy Policy