Privacy Policy
LEVO Agency
Effective Date: 25th February 2025
1. Introduction
This Privacy Policy explains how LEVO Agency (“LEVO”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you interact with us, including via our website (www.levo.agency), lead forms, and client engagements.
We are committed to protecting your privacy and handling your data transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2.What Data We Collect
We may collect and process the following types of personal data:
a) Contact Information
Name
Email address
Company name
Phone number (if provided)
b) Marketing & Lead Data
Information submitted via lead forms (e.g. Facebook lead ads)
Preferences or interests related to Amazon advertising
Engagement data (email opens, clicks)
c) Client & Business Data
Amazon account performance data (e.g. sales, ad performance)
Business metrics shared for service delivery
d) Technical Data
IP address
Browser type and device
Website usage data (via cookies/analytics tools)
3. How We Use Your Data
We use your data for the following purposes:
a) Service Delivery
To provide Amazon PPC and DSP management services
To analyse advertising performance and optimise campaigns
b) Lead Magnet & Marketing
To deliver requested resources (e.g. dashboards, tools)
To send relevant emails, newsletters, and insights
To contact you about our services where appropriate
c) Communication
To respond to enquiries
d) Improvement & Analytics
To improve our website, services, and marketing
To understand user behaviour and engagement
4. Legal Basis for Processing
We process your data under the following legal bases:
Consent – when you opt in to receive marketing or download resources
Contract – when processing is necessary to deliver services to clients
Legitimate Interests – to grow our business, improve services, and communicate with potential clients
5. How We Share Your Data
We do not sell your personal data.
We may share data only where necessary with trusted third-party service providers that support our business operations (such as email delivery or website analytics providers). All such providers are required to handle data securely and in accordance with applicable laws.
6. Data Retention
We retain personal data only as long as necessary:
Lead data: until you unsubscribe or request deletion
Client data: for the duration of the contract and a reasonable period after
Legal/financial records: as required by UK law
7. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
8. Cookies & Tracking
We may use cookies and similar technologies to:
Analyse website traffic
Improve user experience
Support marketing efforts
You can control cookies through your browser settings.
9. Data Security
We implement appropriate technical and organisational measures to protect your data, including secure systems and restricted access where appropriate.
10. International Transfers
Some tools we use may process data outside the UK. Where this occurs, appropriate safeguards are put in place to protect your data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact
If you have any questions about this Privacy Policy or your data, you can contact us at:
jake@levo.agency
jake(at)levo.agency
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